Purchased a new phone and service in College Place, WA. I could not get data service (inter et) or make calls/texts because the lack of cell tower coverage area. I live approx. 4 miles from the store. Contacted customer service after transferring service. They have no...Read more
College Place, Washington
My husband and I came in as new customers for two lines. The Manager at the Monroe Washington Store was so condescending and unprofessional . when we asked too many questions about the cost of service and what it entailed she said and I quote "I get tired of repeating...Read more
My husband needed a new phone service provider. We were trying to shop smart. We called several places several times. Cricket assured us at least 5 times, different people, days, store & customer support line, that the zip code we provided had SEVERAL towers in the...Read more
Cricket Wireless Cell Phone Replacement Review
Twice cricket wireless screwed me out of the 25 dollar referral pay and 50,000 cricket reward points. Twice because they refuse to put that money on my account I got turned off. Customer service wasn't no help and I was done wrong three times.
The worst experience that I have ever had. I just changed to Cricket about four days ago. The phone a ZTE grand 3 has been making phone calls to phone numbers that I do not know, days and night. All apps in the phone requires total access to my personal information...Read more
Cricket Wireless Customer Care Review
I spent over 45 minutes trying to make a payment on my account using the same car that use every month and they couldn't get the *** numbers right the person that was helping me was Loosely English and I have an issue with hearing other people's conversations from somewhere else Cricket needs to get their s*** together
Cricket Wireless Mobile Phone Service Review
Cricket has no customer service, their service goes in and out and I live in a major city . Thet say they are on att network now but it hasn't helped their coverage I think they may have misrepresented their claim to have nation wide coverage in short i'm very disatisfied with cricket wireless.
I switched over to another carrier 2 days before the end of month and cancelled auto pay as soon as I got a text from them that they will charge my account. Next day, my number is ported over but my credit card is charged for the next month. I chat with their customer...Read more
yes I just got new service for Cricket Wireless I'm having problems when I'm trying to ship my new phone to my old address and I told him that nobody will be there well the manager had enough audacity to tell me that I needed to get either a family member or a friend...Read more
I ordered a second line SIM online and was sent a replacement of my current line instead. I called Cricket and was told that I must chat online instead. The rep online was dancing around the issue. It took over 15 minutes of communications to understand that the...Read more
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