State: Texas Product: Cricket Wireless Phone Service Clear all filters (0 of 146 reviews match)
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Cricket Wireless Phone Service Review

I paid my bill this morning and they have to activate my phone again and then Tex me my bill is due then when I call to tell them I paid the *** auto machine will not let me talk to person just keep asking me to pay again
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Cricket Wireless Phone Service
#821506
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Today I called customer service crekit I explained to crekit customer service her name is Michelle that my cell phone to my kid phone is broken that cannot remember my password.I wanted just to stop the service because she cannot use it, she stated she cannot stop...
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Leon Valley, Texas
Product
Cricket Wireless Phone Service
#818298
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I have had numerous problems with CRICKET. They have double billed my bank account, for monrhly service, when I was *** enough to have them take my payment directly out of my bank on my due date. Then after double billing for monthly service they cut my phone off. so...
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1.0
Product
Cricket Wireless Phone Service
#804961
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I would like to inform cricket wireless on what's going on I am a unsatisfied customer.I have had cricket for 2 years or more and from my bad experiences that cricket have terrible customer service even the managers are unprofessional and I had emergency situation and...
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1.0
Product
Cricket Wireless Phone Service
#765629
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My call to Cricket was due to not receiving a call to my phone for dispatch of a load I was due to deliver.A week and a half ago I called and reported intermittent loss of signal on all of our phones and was promised the problem would be resolved by the next day.When...
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3.0
Product
Cricket Wireless Phone Service
I liked
  • Second cust serv for trying to make me fill better
I didn't like
  • Lies taking no responsibility for the inconveniences the cause
  • Promises unfulfilled
#703755
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Cricket wireless

i just paid my bill for july at the cricket in heb on o conner and the black lady behind the counter either put it in her pocket because i am a wheelchair bond vet because it was not posted and my phone was shut off.i do have my receipt and hopfully my wife can resolve it.i have had so much problems trying to use custermer service but they hang up before i have a chance to say anything or they dont understand me because of thick accent they all have my guess their from india thats my guess
Product
Cricket Wireless Phone Service
#328187
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Went to go get my phone flashed at cricket in San Antonio on ww.white phone number (210)333-4088 on Sunday, they told me the phone would be ready monday at 3-5. I call Monday they tell me it wont be ready til Tuesday. I go to pick the phone up it works, minutes after i...
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Anonymous
Cynthia

No they don\'t Lauren. I looked the address up. That is NOT a corporate owned store. And corporate owned stores do NOT flash phones. Please understand I worked for them for al...

Anonymous
Lauren

Cricket does flash phones and i went to a cricket store, the one i said in the complaint.

Product
Cricket Wireless Phone Service
#289779
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We got a nice $175 phone from Pocket about a year ago. Then Cricket bought Pocket and told us the phone would have to be flashed. We went to the big Cricket store, where they were sorry to inform us that our phone couldn't be flashed (surprise). They wanted to...
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Product
Cricket Wireless Phone Service
#263268
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Every time I have a problem with my Cricket phone I receive nothing but a hateful tone from their customer service. Company told me I had to flash my 3 month old phone after their merging with Pocket and the phone hasn't worked since. I am not sure If this an American...
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Anonymous
Anonymous

Cricket has the worst call center employees ever.I swear it must be in the Philippines.

Anonymous
Lisa S.

That happened to us! The phone they sent wasn\'t working but when we went to the authorized Cricket store in Reno to get it fixed or replaced they wanted to charge more than ...

Product
Cricket Wireless Phone Service
#251895
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I am very frustrated with the Cricket company's services. It has been horrible. I have three lines with them. I requested a new phone for one of my accounts, because the previous phone had been lost. The Cricket company delivered the phone to me on Tuesday,...
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Product
Cricket Wireless Phone Service
#238090
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