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Many of Cricket's plans involve throttling your data speed after you use your monthly allotment of gigs. Reasonable enough, right? What they neglect to tell you is that their "slow lane" is utterly unusable. This week alone, I have gotten lost MULTIPLE times because my...
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2.1
I liked
  • When the data plan actually worked
I didn't like
  • When the data plan did not work
#1375747
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Cricket Wireless - My Iphone 4s got blocked after couple of year using - Not recognize SIM card from my local service provider in Brazil
Cricket Wireless - My Iphone 4s got blocked after couple of year using - Not recognize SIM card from my local service provider in Brazil
I aquired my iphone 4s in Houston in a Cricket store, the sale person garanty it would work in Brazil, an it did so, but now it is not recognizing my local SIM card from local service provider. I chat with Cricket, i report my case, also report that my account # do not...
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#1350890
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Cricket Wireless - Cricket warranty department claims false damage
Cricket Wireless - Cricket warranty department claims false damage
I contacted Cricket warranty department because my phone kept cutting off in midst of Phone conversation. They sent me an RA # and gave instructions to return by UPS carrier. I took to UPS in Gross Pointe, Michigan. They examined the phone and said I would receive my...
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2.0
#1313904
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Don't get a Cricket phone before reading my story first. In their first reply on Crickets Facebook page. I thought that I had a chance to get a different phone. My bad for thinking that. Even Crickets Facebook page gave me the run around. Crickets customer service is...
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1.9
I liked
  • I liked the sound on the idol 4
#1291979
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I’m a senior aid. In the midst of my caretaking, my client needed a new phone. She chose cricket due to their low monthly payments of 30 dollars. She picked out a new phone, got everything set up, & went home. Within the first few days, the phone already began to show...
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Anonymous
Anonymous

I’m having the same problem

1.1
#1400157
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I called today because I was switching services I was also going to use my cricket phone with the new carrier. But instead I was told I could not use that phone cause I had only recently purchased the phone 5 months ago, and order to use that phone it had to be used...
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1.0
#1383934
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My I phone 6 seemed to break for no reason. No touchpad, no phone service...After several attempts to fix the phone via telephone with Cricket Wireless I asked to employ the insurance I had purchased with them in order to replace the phone.. No problem, blah, blah,...
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2.1
#1387237
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I was unable to pay my monthly pay as u go Cricket account, due to life circumstances, and when I do get a phone/refill card, I call Cricket, and their services are down until 10 am the next day for updates, then I am notified, that because I had not been able to keep...
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#1386587
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Cricket Wireless - Service sucks!

I pay for unlimited max plan with hot spot. What a *** joke speed is so slow you have to wait about 2 min to open a web page and forget about netflex it is way to slow to watch a movie without it buffering every 5 min. I have 5 bars of service but still will not work right. Should have known AT&T would screw it up!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1392863
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Cricket Wireless - Crooked Employee
Cricket Wireless - Crooked Employee
6/7/2018 at 5:30PM University City Blvd Location I went to upgrade my phone. I saw a phone I liked and picked it out. The terms of the phone were $79.99 for an upgrade and $99.99 for full price. An upgrade is trading in your phone which is what I wanted to do and...
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1.0
#1274956
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