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Bullshit My husband & I were also robbed & refused a refund. Now we are stuck with *** sub par phones & service. They made us pay for an "upgrade" which turned out to be a major downgrade. We were told a wrong story for what we would pay; actually paying a fortune more...
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1.0
#1431045
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From End of Sept. to present..I have drove back and forth to Cricket stores..Spent Hours on the phone..with customer service and Their Supervisors..I have Done everything they asked me to do..including paying extra..what they call a bridge-pay.. Just to change My...
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#1438907
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Cricket Wireless in Tucson, Arizona - No deal for long time customers

Cricket Wireless - No deal for long time customers
We have no Christmas deals to update our phone only for new customers and that's not fair I want to buy two iPhone but you have absolutely no deals that's bad business especially at Christmas
#1420837
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Cricket Wireless - Pissed phone dosent takethe hot spot

I bought a ls stylo 3 asked and supposely payed for it didnt notice it wasnt on till probably a week after purched not only i have a 5sec delay before the phone qill start ringing, alao when i call my daughtre in michagan the phone number showes not my number alao, i dont understand how we got 4 lines with free phones and dont have not one free phone ( mind you we bought 2 phones2 lg stylos 3 i am not happy with this services at all
1.7
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#1444620
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Cricket Wireless - Complaint against Employee

I, Michael, went to your store at 9109 B Dyer Ave, El Paso, Texas 79924 to switch over my 4 cell phones and 4 lines from Sprint to Cricket, but your employee, Richard was a straight up terrible when I ask him about restroom. Basically, he figure me a customer restroom break was going to interrupt my purchasing a cellphone, which it did because if his attitude I will take my business elsewhere. Yea, can somebody explain to him, because I am African American and a minority in El Paso my is no different.
2.9
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#1440803
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Cricket Wireless - Unsatisfied I need to get my phone unlocked

I put the fingerprint and my password in my phone and then I tried to get in it it says fingerprint ain't working and it told me to put the password in and I put my password in and it's not letting me in my phone I'm using my other phone buy Wi-Fi th
1.0
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#1443930
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Cricket Wireless - Fingerprint or password ain't working

I put the fingerprint and my password in my phone and then I tried to get in it it says fingerprint ain't working and it told me to put the password in and I put my password in and it's not letting me in my phone I'm using my other phone buy Wi-Fi th
#1443926
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SOMEONE UP HIGHER NEEDS TO BE AWARE OF CRICKETS HORRIBLE CUSTOMER SERVICE!!!! HOPEFULLY THIS IS THE LAST TIME I NEED TO CONTACT SOMEONE FOR HELP AND MAYBE SOMETHING WILL ACTUALLY BE DONE!!!!!!!!!!! CRICKET HAS GOT TO BE THE WORST WIRELESS COMPANY EVER!!!!!!! PLEASE...
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1.0
I didn't like
  • Optionsoptions
  • Customer service is the worst i have ever experienced
  • Lack of responsibility of every employee
#1410946
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Cricket Wireless - Sold me phone service that does not work

I live in a fairly large town in northern Colorado. I purchased cricket phone and service. I get no reception in half of the town. To me that's a lot like selling me a new car with no brakes. In fact it can be considered dangerous. There have been many times i really need a phone and i cannot count the number of problems it has caused. Why should they be allowed to sell a broken product? Shouldn't they at least be required to inform consumers that their product does not work? Everyone i know here just understands its a fact of life, cricket doesn't work on the west side of town.,absolute ***
#1435052
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Contact Cricket Wireless

Mailing Address:
365 N Saddle Creek Rd
Omaha, Nebraska 68131
United States
Phone:
(800) 274-2538
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Cricket Wireless in Homosassa, Florida - Won’t give my money back

These people from cricket did not do there job right they rather take your money before they do there job now I’m dealing with them I’ve been here for 4 hours and they still have not done anything the girls name is daphnelees f and I will never use this cricket store again in homosassa Florida they are a bad company I would not use these people again and I will be suein them
#1442957
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