Latest review first
Cricket Wireless - No deal for long time customers
We have no Christmas deals to update our phone only for new customers and that's not fair I want to buy two iPhone but you have absolutely no deals that's bad business especially at Christmas
Company wrote 0 private or public responses to the review from Dec 11.
I aquired my iphone 4s in Houston in a Cricket store, the sale person garanty it would work in Brazil, an it did so, but now it is not recognizing my local SIM card from local service provider. I chat with Cricket, i report my case, also report that my account # do not...Read more
Company wrote 0 private or public responses to the review from Sep 09.
I contacted Cricket warranty department because my phone kept cutting off in midst of Phone conversation. They sent me an RA # and gave instructions to return by UPS carrier. I took to UPS in Gross Pointe, Michigan. They examined the phone and said I would receive my...Read more
Company wrote 0 private or public responses to the review from Jul 26.
6/7/2018 at 5:30PM University City Blvd Location I went to upgrade my phone. I saw a phone I liked and picked it out. The terms of the phone were $79.99 for an upgrade and $99.99 for full price. An upgrade is trading in your phone which is what I wanted to do and...Read more
Company wrote 0 private or public responses to the review from Jun 08.
I was being told i was using illegal hot-spot because of my data usages. I got a message from cricket to add hot-spot to my account immediately or my services would be cancelled. I went into the store and let the rep read the message and she pulled up my account and...Read more
Company wrote 0 private or public responses to the review from Jan 09.
My husband just went into a Cricket Wireless Store in Indianola, Mississippi. He took his own 6S Iphone into the store to have the service turn on. He was charged $35 for activation and $60 for his plan. A total of $95 is what he gave the salesperson. After paying, he...Read more
Company wrote 0 private or public responses to the review from Dec 28, 2017.
I didn't like
- Refund policy
In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making it impossible to use. I called the Assurion Company on the Walmart receipt. I was informed...Read more
Company wrote 0 private or public responses to the review from Aug 21, 2017.
I didn't like
- Lack of willing ness to satisfy current customer
Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except when I got home. I went on-line to double check prices, I had just bought 5 lines. I was charged...Read more
Company wrote 0 private or public responses to the review from Aug 14, 2017.
I went into a Cricket Wireless Store and the system was down I was unable to pay my bill. I am disbelied and I called 611 after my phone was suspended and ask 2 supervisor can they give me a credit for the inconvenience and allow me to pay the difference for the bridge...Read more
Company wrote 0 public responses to the review from May 07, 2017.
Very poor phone connection I am always losing signal that or it takes forever to connect to a call what if I was in a life in death situation. Then I have tried twice to do Bridge pay and my phone was still off i had to pay an additional $45 that I do not have I would...Read more
Company wrote 0 public responses to the review from Aug 18, 2016.
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