filters
state:
Show
city:
Show
product:
Show
I was a little short on funds and did bridge pay (50) missed the cut off date then paid 120 to restart my service (normally 100) all to be put on the lowest plan i paid a total of 170(nearly double my monthly rate) this month all to be out of data 3 days into the month...
Read more
3.2
#1173284
Reply to reviews
I sent a letter of complaint to the Cricket's homeoffice and not only were my concerns not addressed, but rather my telephone number was apparently given out for spam. From that time forward, I have never received so many unwanted telephone calls (never received before...
Read more
1.4
#1171996
Reply to reviews
Cricket Wireless - My services were cancelled
Cricket Wireless - My services were cancelled
I was being told i was using illegal hot-spot because of my data usages. I got a message from cricket to add hot-spot to my account immediately or my services would be cancelled. I went into the store and let the rep read the message and she pulled up my account and...
Read more
4.0
#1165743
Reply to reviews

Cricket Wireless - This website is trash NEEDS Update

Cricket Wireless
#1150600
1.0
Details
You’re website is trash There is no search bar Getting a hold of someone is impossible Most of the extra features can’t even be Accessed properly Change you’re website interface it’s 2018 Btw I’m switching to metro
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cricket Wireless - Disabled Veteran dissatisfied

Cricket Wireless
#1150116
Made a mistake in requesting change of number and when trying to correct that mistake I was told to bad. It is sad that even big companys treat disabled veterans as poorly as the goverment
Comment
Show

Cricket Wireless - Cheryl

Cricket Wireless
#1146913
My complaint is I've been with you for many many years never had trouble my service is due on the 10th for payment by midnight you shut the phone off that is so ridiculous had a death couldn't make a,call wow I'm so pissed off
Comment
Show

Cricket Wireless - I can't get ahold of nobody at your company whatsoever I cal

Cricket Wireless
#1139117
3.7
Details
I called my local Wireless company Cricket and they took Deezer off my phone but you guys on your end have not done so therefore you sent me an e-mail or a text and told me that you're going to charge me on the 12th of December I've never even opened this app ever my number is 920-213-1792 thank you
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
The store was packed, and the manager had out four/five newly purchased, boxed phones, to ready for use. She sat there, looking around and talking to customers, while all of us just stood there. Why wasn't she getting the phones out of their boxes?? There were NO...
Read more
Anonymous
Rose Sanchez

I gave my daughter 100.00 dollars so she could get on an account I already had because they were promoting a 2 for 80 deal if been there a day early but had to wait to get my ...

1.2
#1164314
Reply to reviews
We were charged a "LATE fee" when our minutes expired and we waited to reinstate our service. When we complained they said that it is because we waited to reinstate our service, despite not being under contract. When we called the main customer service they said it's...
Read more
1.3
#1162875
Reply to reviews
Cricket Wireless - No service after paying for it!
My husband just went into a Cricket Wireless Store in Indianola, Mississippi. He took his own 6S Iphone into the store to have the service turn on. He was charged $35 for activation and $60 for his plan. A total of $95 is what he gave the salesperson. After paying, he...
Read more
I didn't like
  • Refund policy
#1157669
Reply to reviews
I purchased a phone on Dec.20 Returned to the Store Dec.27. They told me it was 8 days. The day I buy the phone is a day lost. (not what the refund policy says) On Dec. 25 they are closed for business (you can't a business day you're not available for customer...
Read more
1.3
I didn't like
  • Lies taking no responsibility for the inconveniences the cause
  • Customer service
  • Defective phone
#1156971
Reply to reviews
My husband and I came in as new customers for two lines. The Manager at the Monroe Washington Store was so condescending and unprofessional . when we asked too many questions about the cost of service and what it entailed she said and I quote "I get tired of repeating...
Read more
3.5
#1155917
Reply to reviews
I'm actually a happy and relaxed cricket customer since years. I know this doesn't matter in the new business philosophy anymore. We traveled for our Christmas vacation 2017 to California. In our holiday home we have no internet connection. It's not worth to keep it...
Read more
#1155578
Reply to reviews
I have cricket service for over 2 years now and it has been mostly bad experience whenever any issue/problem occurs. Talking to customer service is an effort in vain as they have no clue about most of the problems. It seems for any problem, they have a manual and would...
Read more
1.3
#1155089
Reply to reviews