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Cricket Wireless - No deal for long time customers

Cricket Wireless - No deal for long time customers
We have no Christmas deals to update our phone only for new customers and that's not fair I want to buy two iPhone but you have absolutely no deals that's bad business especially at Christmas
Company wrote 0 private or public responses to the review from Dec 11.
#1420837
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Absolute joke. I had service with them at my residence for 2 years or more and great signal until a month ago. Now, I cannot make calls from my home even though I have plenty of signal. I have exhausted my patience trying to get through to these call center people from...
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Company wrote 0 public responses to the review from Dec 10.
#1420153
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Cricket Wireless - Great

Been with them since old days before at&t. Zero problems in service and great customer service.
Company wrote 0 public responses to the review from Dec 09.
5.0
Details
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1419175
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Cricket Wireless - Change phone number

The automated menu didn't give me an option to speak to anyone or to change my phone number.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 07.
#1418119
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I have been trying to get my lines fixed for a year! Been told investigation was being done waited called 48 hours later and was told it was never noted and pretty much called me a liar. After a year of complaining I was told that we had warranties BUT they were 3 days...
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Company wrote 0 private or public responses to the review from Dec 06.
1.7
I didn't like
  • Fraud theft and extortion also poor customer service
  • Missed texts
  • Your employees are not trained
#1416785
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My daughter and I have not been able to use our phones proberly since last Wed. It began at 10:30 am. First I kept getting a triangle with an exclamation mark in the notification bar saying data has been blocked. Called customer service the guy went through all these...
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Company wrote 0 private or public responses to the review from Dec 03.
1.7
#1414374
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I need to talk to a customer Cricket Wireless

I call Cricket wireless because my phone the last Friday November 30th on Cellpay I receive the mail confirmation and I see Cricket take the money on my card and my line still not working and I can’t call and receive call its still suspended
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
#1414046
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Payed $40 per month plan at the store in cash on correct date and get a confirmation text. Near the end of the month service is cut off and they send a text saying approx $73 is owed to restore service. At store we are told the plan has been changed and the account was...
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Company wrote 0 public responses to the review from Dec 03.
1.0
#1413736
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SOMEONE UP HIGHER NEEDS TO BE AWARE OF CRICKETS HORRIBLE CUSTOMER SERVICE!!!! HOPEFULLY THIS IS THE LAST TIME I NEED TO CONTACT SOMEONE FOR HELP AND MAYBE SOMETHING WILL ACTUALLY BE DONE!!!!!!!!!!! CRICKET HAS GOT TO BE THE WORST WIRELESS COMPANY EVER!!!!!!! PLEASE...
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Company wrote 0 private or public responses to the review from Nov 29.
1.0
I didn't like
  • Customer service is the worst i have ever experienced
  • Lack of responsibility of every employee
  • Custiomer service
#1410946
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Reluctantly purchased $500 S9 because my S7 won't work with Cricket hotspot. A month later, after repeated attempts, Cricket CANNOT ACTIVATE the phone and will not release the network unlock code until the phone has been ACTIVE 6 months... They refuse to refund my...
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Company wrote 0 private or public responses to the review from Nov 24.
1.3
I didn't like
  • Lack of willing ness to satisfy current customer
  • Your phone service and your employees are not trained
#1406816
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