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Cricket Wireless - Bad service terrible customer service

I transferred my number got bad service dropped calls and a lot of pop ups and if you call customer service they can't help you or they keep transferring you you get no help .you just get taken for your money Roger Hendrix out.585 361 336?
1.5
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Price Affordability
Product or Service Quality
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#1382363
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After buying their phone, phone started breaking down. They at cricket told me charge cord was *** so they sold me lifetime cord, same time Bill kept going up and up. When I finally had enough went to store to tell them I wanted my bill to go back to original...
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2.4
#1381530
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Cricket Wireless - Wireless connection

My stylo 3 will not stay connected when I am home....Which in my case other devices in my home will not work....My internet provider knows nothing about this problem...My son has the same phone with the same problem but he has a different internet provider.
3.6
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1378814
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Many of Cricket's plans involve throttling your data speed after you use your monthly allotment of gigs. Reasonable enough, right? What they neglect to tell you is that their "slow lane" is utterly unusable. This week alone, I have gotten lost MULTIPLE times because my...
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2.1
I liked
  • When the data plan actually worked
I didn't like
  • When the data plan did not work
#1375747
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Cricket Wireless - CRICKET THE WORST I EVER USED ( throttled down JUNK!!!!!!!!)

No contract but when i cancel this crap service i found out the iphone i owned which was originally a Verizon phone and was unlocked was locked by cricket and they didn't know how to unlock it had to call their customer service for about 6 hours warning do not use they will off your phone into their *** Network
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1374916
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Cricket Wireless - Overpayment

I'v all ready sent you ,this one time. So how do I get my money back
#1371618
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Cricket Wireless - Overpaying

9/1/18. 10/1/18. Overpayment My wife has auto payment setup, this i didn't know. So I setup one, this is how it happened .I paid 121.00 in September out of pocket ,in setup a automatic payments plan. So in Oct, their was two payments took for Oct. One out of my account and one out of my Wifes , How do I get this money BACK???
#1371617
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On 9/8/18 I ordered a phone and new service online, with intent to transfer my number. I received two emails that weekend that there was an issue with my port. After much frustration, I called early a.m. on 9/10/18 to cancel the order and was told it was cancelled, but...
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1.0
I liked
  • But
I didn't like
  • Dont stand by their word on refunds
#1367943
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Cricket Wireless - Useless

They will lock your phone even when it’s not a cricket phone. Useless support 100 percent! Join a different carrier not worth the 10 dollars you save. Oh ya all support is John or Sara from India!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1365642
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Ref: phone cell# 9.22.18- Yesterday I get a text from you congratulating me on my 4 + years of service with you and a discount coupon for anew phone. After that I start having problems with the dimness/view on my phone. 9.23.18 at approx 3pm. Rep: Brandon BI went into...
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#1363920
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