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Terrible customer service and they will find any and every way to get more money. Ive been a loyal on time paying customer and i wanted my number changed due to being harrassed by my ex. I had a $50 credit which one lady said she would take the $15 fee to change my...
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Company wrote 0 public responses to the review from Nov 03, 2016.
1.2
#948310
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I have been on hold now for 36 minutes. So my problem . Is basically this. I was arrested for criminal trespassing. It was a bad day. I left my phone at the address I was arrested. The police tell me I need proof of purchase to get my phone back. Cricket wireless...
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Company wrote 0 private or public responses to the review from Nov 01, 2016.
1.9
#946854
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I am filing a complaint against Cricket, I know that nothing will done about. Just bought a ZTE Grand X 3 and thought I had a good smartphone. Then I found how weak of a phone it is, dropped it about a foot from the ground and cracked the "Gorilla" glass. Not buying...
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Company wrote 0 public responses to the review from Sep 21, 2016.
3.3
#923391
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I have had Cricket Service for two and a half years. My phone went out on me so I decided to order a phone from Cricket online. I get the phone and it will not charge at all. I contact Cricket and am told I have to contact the warranty department even though the...
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Company wrote 0 public responses to the review from Sep 06, 2016.
1.0
I didn't like
  • Cricket lost my order
#914246
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I bought a phone on amazon and tested the IMEI with the site on line. it says Congratulations your phone is compatible and adds a sim card to your cart. I think great and start shopping for my plan. when I get my sim card, and activate it, it takes my old phone number...
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Company wrote 0 private or public responses to the review from Jul 14, 2016.
1.5
Manteno, Illinois
I liked
  • Quick
I didn't like
  • Lied to through website
  • No refund or compensation
  • Waste of time and money
#882580
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I ordered an I phone on-line from Cricket on 6/20/16. the package arrived 6/22/16 without the device inside. The box had been tampered with. I called Cricket to notify them. I was told to call and file a complaint with UPS (i did) and then a refund could be issued once...
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Company wrote 0 public responses to the review from Jul 12, 2016.
2.6
North Utica, Illinois
#881121
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what can I do to protect my family from unsafe text and calls, or popup and closing my window to my cell phone, or hearing someone walking in my phone hackering please can you help me, my safe is very important I felt very the effect of not facebook, twiffer and other...
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Company wrote 0 private or public responses to the review from Jul 08, 2015.
I didn't like
  • Facebook to much they take away from working
  • Texting not safe while driving
#662758
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i bought my s4 699 plus tax and now they tell me its no longer supported on they're system. they offered me a cricket credit of $120 towards a new s4 for $445.99...thats insane! If i would of known this pryor i would of not purchased this phone from them!!! this is a...
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Company wrote 0 public responses to the review from Apr 21, 2015.
#625240
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Cricket Wireless - Billing Department Review from Chicago, Illinois

ive been a cricket custemer for over a year and i notice that every time i pay for example i.m due on the 3 and if i pay on the 20 after my due date i still have two pay in the 3 again cricket been steiling my money for over a year ? its supose two be if i pay on tge 20 my due a month is on the 20 of the folling month 312 330 7056 and it not a contract its prepaid so if cricket dont fixe my acount i will speak two my lawyer
Company wrote 0 public responses to the review from Mar 25, 2015.
#613203
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Connection issues, calls dropped constant, sold a phone after asking for memory card. Told Cricket Store my phone (software) was being hacked, e & gmails hijacked. New phone/continued problems. Phone list to call from hospital- wiped (daily) as I am on LIFELINE and...
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Company wrote 0 public responses to the review from Feb 20, 2015.
#597754
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