Your Cricket Communications company DOES NOT KNOW HOW TO PROCESS SOMETHING CALLED A RETURN. What do you plan on doing when people purchase new service by accident and try to cancel it?
Oh I know, let's NOT REFUND THEIR MONEY. Why is it so hard to reverse a mistake? I spent TWO HOURS on the phone with FOUR PEOPLE and none of them could process a SIMPLE RETURN. Why can I not simply reverse a mistaken order, order the right phone, and be about my business?
No that would be too easy; your company must want to REPELL Customers. And better yet, when I FINALLY got some rude lady from your answering service to process a return, not only do I have to pay for return shipping, but she rudely informed me that "of course they won't refund the FIFTY-FIVE DOLLARS" I paid EXTRA for a line of service I NEVER EVEN USED. I had the phone for LESS THAN TWENTY MINUTES and already I LOSE FIFTY-FIVE DOLLARS. AND I'M OUT SHIPPING.
But wait. I also have to wait FIFTEEN DAYS to see if they will process my order OR NOT. AND I. HAVE TO CALL THEM.
TO MAKE SURE THEY GOT IT. Bravo on your ***-tastic service.
Review about: Cricket Wireless Phone Service.