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Summary of Cricket Wireless Customer Service Calls

168 TOTAL CALLS
71% SUCCESSFUL CONNECTIONS
04:09 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Cricket Wireless to Ask about:

Payments and Charges:

  • “Pay my dads bill”
  • “Pay bill”
  • “Make payment”

Staff:

  • “I want to know how much is to get new service”
  • “To activate my new service”

Account:

  • “Account number”

Cancellation:

  • “Need to cancel a plan”

Cards:

  • “Sim card not working”

Other:

  • “Pagar linea de telefono”
  • “My daughter's iPhone5sc is saying iPhone is disable connect to iTunes..”
  • “Do work”

About Cricket Wireless

Top 5 Cricket Wireless Products

Account, Mobile Hotspot Plan, Sim Card

Top 5 Likes about Cricket Wireless

Better than average prices and service, Affordable prices, Plan price, No contracts, Price

Top 5 Dislikes about Cricket Wireless

Customer service, Lousy customer service, Lies taking no responsibility for the inconveniences the cause, Customer service or that i still dont have my refund, Slow data

Top 5 Related Companies

ATT, DIRECTV, Directv Now, Att Connectech, BellSouth

Summary

Cricket Wireless LLC is a prepaid wireless service provider. The company was founded in March 1999. Its headquarters is based in Atlanta, Georgia, United States. Cricket Wireless offers prepaid monthly paid choices. They are as follows: 1GB, Basic, Smart, Pro, and Unlimited. There are no annual contract plans. Basic plan features include: data access plus unlimited calls and texts to Mexico, Canada, and the United States. Cricket Wireless covers 99% of Americans. The company also offers prepaid smart phones for sale. Featured brands are Sumsung, LG, and iPhone. There is also a large stock of accessories including screen protectors, wallets, shields, and cases. All orders get free, 2 business day shipping. There are no overage charges for calls, texts, and data.

Cricket Wireless reviews and complaints

Cricket Wireless is ranked 170 out of 1798 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Cricket Wireless Stats

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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