Contact Cricket Wireless Customer Service
Cricket Wireless Contact Information
- (800) 274-2538
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Mon-Sat: 7 am - Midnight ET.
Sun: 10 am - 10 pm ET.
Summary of Cricket Wireless Customer Service Calls
Customers Contact Cricket Wireless to Ask about:
Payments and Charges:
- “Paid my bill and still wanting to shut my phone is off.”
- “They made the wrong payment”
- “I put the fingerprint and my password in my phone and then I tried to get in it it says fingerprint ain't working and it told me to put the password in and I put my password in and it's not letting me in my phone I'm using my other phone buy Wi-Fi th”
- “Added to much money to my account”
- “Forgot voicemail password”
- “Cancel a line”
- “Need to cancel a plan”
- “To activate and use in Italy my mobile Phone that I Have bought in Atlanta. My reference case number is 31171264. I have the receipt as proof of purchase. I don' t know the pin and Phone number because I did not activate it. I have IMEI number.”
Request for Information:
- “I call Cricket wireless because my phone the last Friday November 30th on Cellpay I receive the mail confirmation and I see Cricket take the money on my card and my line still not working and I can’t call and receive call its still suspended”
- “To see can i postdzte a payment for my bill”
- “I want to know how much is to get new service”
- “I havent received my replacement cellphone.”
- “Emergency Insurance claim”
- “Sim card not working”
- “I will like to print a formal invoice to my acciunt”
- “Change my address and my recent phill state mail to my new address”
- “Change phone number”
Cricket Wireless Rating Stats
About Cricket Wireless
Better than average prices and service, Affordable prices, Plan price, No contracts, Price
Poor customer service, Slow data, Lousy customer service, Lies taking no responsibility for the inconveniences the cause, Customer service or that i still dont have my refund
Cricket Wireless LLC is a prepaid wireless service provider. The company was founded in March 1999. Its headquarters is based in Atlanta, Georgia, United States. Cricket Wireless offers prepaid monthly paid choices. They are as follows: 1GB, Basic, Smart, Pro, and Unlimited. There are no annual contract plans. Basic plan features include: data access plus unlimited calls and texts to Mexico, Canada, and the United States. Cricket Wireless covers 99% of Americans. The company also offers prepaid smart phones for sale. Featured brands are Sumsung, LG, and iPhone. There is also a large stock of accessories including screen protectors, wallets, shields, and cases. All orders get free, 2 business day shipping. There are no overage charges for calls, texts, and data.
Cricket Wireless is ranked 146 out of 1870 in Telecommunications category