Cricket Wireless - Customer service please
I just got on your company seven days ago and I got an iPhone this iPhone is not working very well and I want to trade it in I get paid tomorrow but today is the seventh day to trade it in this was not talk to me in the beginning with the holiday and everything I did not know of the seven day they will not refund the phone tomorrow when I get paid until today it would be $70 and which Ive already paid $200 on your company and tomorrow they wanna charge me $180 I have only been on your company one week if they charge me $180 tomorrow you will lose a customer and all I ask if you guys will honor me tomorrow text change this iPhone for a on androidTomorrow if you do you will keep a customer if not you will lose a customer
Preferred solution: Price reduction.
Cricket Wireless Pros: Price on the phone is good but honoring the refund is poor.
Cricket Wireless Cons: Bad return policy, Service coverage and speed, Reliability.
Location: Stockton, California
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