Product: Cricket Wireless Phone Service Clear all filters (0 of 146 reviews match)
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Cricket Wireless Phone Service Review

Made a bridge pay till I could get a day off to ask them about the Friday all day of no service in the meantime they shut me off then charged me the whole bill wth???????
1.0
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Cricket Wireless Phone Service
#865423
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on June 3 on friday service was out for over 12 hours.I actually went into a cricket store i felt i was lied to when they told me the problem will be resolved in a few hours or less. it end up being the whole night leading into the wee hours of the morning. I am...
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Cricket Wireless Phone Service
#860169
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Cricket Wireless Phone Service Review

It's been hours since this service been down I don't know what y'all are doing but y'all need to get it together. Your company has showed me that your not reliable at all I'm fed up with this sincerely your lost custermer
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Cricket Wireless Phone Service
#859656
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Worst company ever!!!! We had Cricket in the past and left over awful customer service. After a few years, we made the mistake of going back in hopes of improvement. We signed up for three lines, myself and two children, because I am medically housebound/terminally...
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Anonymous
Anonymous

Update: after learning I would not receive any credit for any lapse in service, combined with the other endless hassles we have had, we are now happy customers elsewhere.

1.3
Product
Cricket Wireless Phone Service
I didn't like
  • Inconvenient payment options
  • Customerservice
  • Optionsoptions
#859620
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Cricket Wireless Phone Service Review

got cricket phones for my grand daughter an husband an one day later no service due to towers down? really? so are we going to get comped for the time we cant use phone
2.2
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Cricket Wireless Phone Service
#859600
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Cricket lied saying I reported my phone stolen.That is fraud. Then cricket told me I have to pay $55 to use my account again(even though I had a full month of service left), that is extortion. I made complaints to the BBB, Attorney Generals office, and other government...
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1.0
Ivanhoe, Minnesota
Product
Cricket Wireless Phone Service
I didn't like
  • Fraud theft and extortion also poor customer service
#838715
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Your services are absolutely going to be published.DUE TO LACK OF RESPECT TO MY PHONE CALLS, TEXTS and services .Regarding your lack of respect of my privacy.I AM NOT INTERESETED IN COMBINING A ONLINE ACCOUNT BECAUSE OF WHAT HAS BEEN HAPPENING.MY Emails, may be from...
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3.2
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Cricket Wireless Phone Service
#822362
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Cricket Wireless Phone Service Review

I paid my bill this morning and they have to activate my phone again and then Tex me my bill is due then when I call to tell them I paid the *** auto machine will not let me talk to person just keep asking me to pay again
1.0
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Cricket Wireless Phone Service
#821506
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Today I called customer service crekit I explained to crekit customer service her name is Michelle that my cell phone to my kid phone is broken that cannot remember my password.I wanted just to stop the service because she cannot use it, she stated she cannot stop...
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Leon Valley, Texas
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Cricket Wireless Phone Service
#818298
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Cricket Wireless Phone Service Review

Ordered a new phone on Thursday afternoon, said it would be shipped on Friday. Its now Tuesday and still hasnt shipped, I've called twice and they said its still being processed. I shouldve been informed that it takes so long to process and I would've gone to a store to purchase had i known it would be this big of a hassle. Customer service just said "Sorry, I'm sure you will get it soon"
3.2
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Flat Rock, Alabama
Product
Cricket Wireless Phone Service
#814581
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