Product: Cricket Wireless Phone Plan Clear all filters (0 of 43 reviews match)
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Cricket Wireless - Screw you over

My wife bought a phone and a plan. At renewal time she wanted to downgrade her plan but they kept telling her that her phone was deactivated and she owed $60 even though she only wanted the $40 plan. They refuse to activate the phone with the $40 plan. Do yourself a favor and dont do business with Cricket. They will screw you over
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Cricket Wireless Phone Plan
#1213374
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Cricket Wireless - Cheating

Poor customer service , they told me will have me in 2 line unlimited for 80 $ , after 2 months my seconds line was 5 gb and they were withdrewing 100$ every month, zero star ,
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Cricket Wireless Phone Plan
#1207209
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I am in San Diego and having issues with Cricket wireless customer service. After finding better plans in market, I have had canceled my Cricket wireless two plans (my unlocked phones) in between of month/billing cycle. They denied to payback my payment balance which...
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Cricket Wireless Phone Plan
#1206820
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Cricket Wireless - Idiotic

From outside USA. Set up our phones at a Cricket store in Washington State. A month later we can’t renew for another month by phone or online because we have a Canadian master card and do not have an American zip code. Ridiculous!!!! Bye bye Cricket never again.
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Cricket Wireless Phone Plan
#1182717
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I was a little short on funds and did bridge pay (50) missed the cut off date then paid 120 to restart my service (normally 100) all to be put on the lowest plan i paid a total of 170(nearly double my monthly rate) this month all to be out of data 3 days into the month...
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3.2
Product
Cricket Wireless Phone Plan
#1173284
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Is cricket wireless a scam? They clearly deceive with the intent to take your money and give you NOTHING in return except liars, rude. Then to top off the subpar service, they “customer service” phone and Store staff NEVER provide any resolution whatsoever, ALWAYS say...
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Anonymous
jojoondaradio

I'll go ahead and bust out the world's tiniest violin playing the world's saddest song. Boo hoo! You ported your number and they will rightfully charge you a reactivation fee ...

1.5
Product
Cricket Wireless Phone Plan
#1134717
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We purchased a CW SIM card and prepaid service, totaling $40.79.I spent several hours over days trying to set up a BYOP Windows phone with CW. We tried two phones of same model. The SIM card was not recognized by either one. We could not activate their services. We...
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1.0
Product
Cricket Wireless Phone Plan
I liked
  • No contract
I didn't like
  • Ripping me off
#1133760
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We literally spent the entire day in the local cricket store trying to set up 5 new phones on their group save plan.Around 4pm, they'd finally ported across our numbers and all 5 brand new phones were working. The next day I try making a call, and their automated...
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Cricket Wireless Phone Plan
#1116259
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Cricket Wireless - Robbed just as bad as straight talk

I was assured that crickets unlimited plan would always be just that unlimited. That i wouldnt never have to worry that id be toggled like straight talk does ect so i switched at first all was well but in past 4 or 5 months it keeps gettibg worse and worse they sre liers and cons
1.6
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Cricket Wireless Phone Plan
#1112572
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I have been with the Cricket cell phone service for years in the northwest and have been really happy with its cell phone reception.Its customer service is absolutely reprehensible though. I have been trying to get them to understand for three months now that I want my...
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2.6
Product
Cricket Wireless Phone Plan
I liked
  • Coverage
  • Phone i bought
I didn't like
  • Lies taking no responsibility for the inconveniences the cause
  • Customer service had no solution
#1082630
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