Product: Cricket Wireless Mobile Phone Service Clear all filters (46 of 46 reviews match)
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Business hours are listed until midnight.They were closing around 10:45pm. I would receive a message that their systems or down or system maintenance. Manager Jose - Rude! 3 hours and several phone calls to finally get my account correct. Had to run out and purchase...
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Cricket Wireless Mobile Phone Service
#1068828
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I've had severe issues with this crickets fones.I've taken 2 back to Walmart and got replacement fones. Either it won't charge or turn on. I'm a self employed person who works dam hard for what money I make. I've lost my earnings due to , they couldn't get ahold of me....
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Cricket Wireless Mobile Phone Service
#1049091
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I have been paying my girlfriend's cell phone bill over two years.Never late and on occasion payed a couple months in advance. Today I went to pay the bill and was informed that there was a $3.00 additional charge for paying the bill in store. I thought "Are you people...
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3.3
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Cricket Wireless Mobile Phone Service
#1038679
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Cricket Wireless Mobile Phone Service Review

#893776
1.0
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Nashua store sold me plans for my phones but couldnt get my phones working ai asked for refund because i couldnt use service. They refused refund and said best he would do was sell me new phones.my old phones were fine i only wanted cheaper rates.they suck im still fighing this 189 dollars for nothing they still refuse refund. I never used 1 second of the plan.
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Cricket Wireless Mobile Phone Service Review

#885968
1.4
Details
Cricket service I will no longer use I've been a faithful customer for over a year and they will not allow me today to set up a payment on my credit card because it will be 2 days early I'm going to t-mobile
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cricket Wireless Mobile Phone Service Review

#863134
I payed my phone bill and the service was cut off on the phone i payed on the 30th of april for may bill, but it was cancelled on may2 and the bill cycle didnt start till may 11 now they denied my claim for reinburstment of 60 dollars. I need help!!!
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Cricket Wireless Mobile Phone Service Review

#861919
Service unavailable AGAIN. I want a $50 refund for the apparent bull **** service i payed for.
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From the foreigners who work in every Cricket store that barely speak English to the service itself, to the slow internet, dropped calls, and texts that are missed, avoid Cricket wireless at all costs. Phone selection stinks too. Their service is subpar in every way. A...
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1.2
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Cricket Wireless Mobile Phone Service
#1037154
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I have had Cricket Wireless for a year now. Up until a couple of months ago, I would have recommended them. Not now, for the past three months I have been complaining of no internet connection. Finally a nice lady helped me fix it. Not only that but she had my account...
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Cricket Wireless Mobile Phone Service
#1035132
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I love my Cricket phone, but the customer service is not so great, first when I try to call about problems with my phone ( which I have done on 2 different occassions) I have gotten a gentleman who may speak English; but his heavy accent makes it impossible to...
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3.7
Product
Cricket Wireless Mobile Phone Service
I liked
  • Hot spot
  • Never drops calls
  • Uploading pics directly to computer from phone and the very
I didn't like
  • Customer service
#1016352
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Last year my daughter's phone was stolen cricket was suppoed to put a temporary block on it.We got the phone back. Called and to make a long long story short. They said it could not be unblocked for so many ridiculous reasons my favorite it wasn't a cricket phone. We...
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1.0
Product
Cricket Wireless Mobile Phone Service
#1010588
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Purchased two phones and new service from Cricket.Got home and phones would not ring, data didn't work and messaging was poor. Called customer service - told to be patient the tower was under repair. After a while texting improved but still no phone calling ability....
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2.5
Product
Cricket Wireless Mobile Phone Service
I liked
  • Pricing and the product
#996674
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I signed up for service online with cricket wireless and selected to pay by autopay using a credit card as Cricket offers a $5 credit with autopay billing. Well my credit card was charged for the full amount-no $5 credit applied. I contacted customer service and they...
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2.2
Product
Cricket Wireless Mobile Phone Service
I liked
  • The
  • Website was easily navigated
I didn't like
  • Lousy customer service
#995354
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Terrible customer service and they will find any and every way to get more money.Ive been a loyal on time paying customer and i wanted my number changed due to being harrassed by my ex. I had a $50 credit which one lady said she would take the $15 fee to change my...
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1.2
Product
Cricket Wireless Mobile Phone Service
#948310
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