Product: Cricket Wireless Mobile Phone Service Clear all filters (46 of 46 reviews match)
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We have been trying for 4 months to get our phones to work in Loveland Co.We have called in ( which we had to stand outside to get the phone to work) ...gone Into the store time and time again ( the employees are not trained in how to help you with a problem and they...
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1.0
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Your phone service and your employees are not trained
  • Your employees are not trained
#1118539
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I am tired of paying for unlimited data on Cricket's network.You shouldn't be throttling it at 8 MBPS. That is really slow for supposedly having LTE data coverage. AT&T's Prepaid and MetroPCS doesn't throttle their speeds, so why does Cricket? I can get MetroPCS for...
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1.0
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Dropped calls
  • Reliability
  • Slow data
#1094696
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I switched 4 lines to cricket wireless and within 2 months started havin issues with one of the LG x powers. Battery swelled so bad that the phone was double in size and got so hot we had to shut it off. customer service is a waste of time and nobody speaks english. do...
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Cricket Wireless Mobile Phone Service
#1093579
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Cricket Wireless - Unlock code they wont provide

#1095426
1.0
Details
My phone got locked. Couldnt call ctickett at the time. I want to use the phone again but they wont give me the code.
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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Cricket Wireless - Phone problem

#1045681
Caint call or reeive call
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Cricket Wireless Mobile Phone Service Review

#1009783
3.4
Details
The Network Keeps Going Off Line All The Time LOUSEY SERVICE BAD NETWORK..DONT RECCOMEND THIS TO NO ONE..
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cricket Wireless Mobile Phone Service Review

#895750
I called before midnight to make the rest of my bridge payment. my phone was already turned off and it was asking me to pay more. I couldn't get thru to customer service so I called in morning. Now there saying I have to pay full amount even tho when I did try to call the night before it wasn't letting me take my payment.
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Cricket Wireless
In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan.This week both phones ended up with issues making it impossible to use. I called the Assurion Company on the Walmart receipt. I was informed...
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1.6
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Lack of willing ness to satisfy current customer
#1090175
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Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except when I got home. I went on-line to double check prices, I had just bought 5 lines. I was charged...
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1.2
Product
Cricket Wireless Mobile Phone Service
I liked
  • Original sales clerk was nice
I didn't like
  • No refund or compensation
  • Bad customer service from store manager
  • Was not made aware of no activation fee online
#1087610
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So, I have been cricket user for over 2 years and where I live it is in the sticks but reception (when the tower is working) is decent to good.HOWEVER, the AT&&T tower here in Crisfield MD has been on the fritz for the past year/ I have lost service for a total of...
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2.5
Product
Cricket Wireless Mobile Phone Service
I liked
  • Phone
  • Phone i bought
I didn't like
  • Customer service is the worst i have ever experienced
  • Everythig else
#1077953
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I've only had Cricket's service for about 4 months and I've had to deal with their customer service 3 times already over issues.They have no clue what they are talking about, they are rude, and all foreign. Plus, the other claims about Cricket's poor coverage,...
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1.1
Product
Cricket Wireless Mobile Phone Service
I liked
  • Affordable prices
  • Value
I didn't like
  • Pri
  • Customer service
  • Poor coverage
#1077618
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I bought a phone two weeks ago.Paid almost 200$ to buy the phone and service. Two weeks later the new phone stopped working on a Saturday night and Sunday morning I went in to get my phone fixed or exchange it and the girl, who was the rudest person. I've ever had to...
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1.0
Product
Cricket Wireless Mobile Phone Service
#1071834
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My husband needed a new phone service provider.We were trying to shop smart. We called several places several times. Cricket assured us at least 5 times, different people, days, store & customer support line, that the zip code we provided had SEVERAL towers in the area...
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1.0
Cricket Wireless East Wenatchee, Washington
Product
Cricket Wireless Mobile Phone Service
#1070854
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I used Crookit's IMEI compatibility checker and it OK'd my phone, so I prepaid the monthly fee.Got the SIM card, installed it, spent hours on the line with Crookit Tech Support and the phone still wouldn't work. Crookit said it was locked. Samsung and Verizon both said...
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1.0
Product
Cricket Wireless Mobile Phone Service
I liked
  • That i found consumer cellular
I didn't like
  • Lack of business sense
  • Fraud theft and extortion also poor customer service
#1069388
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