Product: Cricket Wireless Mobile Phone Service Clear all filters (48 of 48 reviews match)
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My biggest complaint about Cricket Wireless is how slow the cell data is. On wifi-my phone is fast, but the level you guys throttle at for LTE data is ridiculously slow. This is why I'm going back to Metro PCS. With regular AT&T Wireless (the same network), I had fast...
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1.1
Product
Cricket Wireless Mobile Phone Service
I liked
  • Wifi calling
  • Hd voice
  • No contract
I didn't like
  • Very slow data
  • Lack of coverage
#1221183
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Cricket Wireless - My services were cancelled
Cricket Wireless - My services were cancelled
I was being told i was using illegal hot-spot because of my data usages.I got a message from cricket to add hot-spot to my account immediately or my services would be cancelled. I went into the store and let the rep read the message and she pulled up my account and...
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Anonymous
becky biggers

oh I will be contacting attorney they did not transfer my picturs to my new phone like was promised i am outraged an no amount of money can replace my baby girls pictures she ...

4.0
Product
Cricket Wireless Mobile Phone Service
#1165743
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We have been trying for 4 months to get our phones to work in Loveland Co.We have called in ( which we had to stand outside to get the phone to work) ...gone Into the store time and time again ( the employees are not trained in how to help you with a problem and they...
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1.0
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Your employees are not trained
  • Your phone service and your employees are not trained
#1118539
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Cricket Wireless - Unlock code they wont provide

My phone got locked. Couldnt call ctickett at the time. I want to use the phone again but they wont give me the code.
1.0
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Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Cricket Wireless Mobile Phone Service
#1095426
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I am tired of paying for unlimited data on Cricket's network.You shouldn't be throttling it at 8 MBPS. That is really slow for supposedly having LTE data coverage. AT&T's Prepaid and MetroPCS doesn't throttle their speeds, so why does Cricket? I can get MetroPCS for...
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1.0
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Reliability
  • Slow data
  • Customer service
#1094696
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I switched 4 lines to cricket wireless and within 2 months started havin issues with one of the LG x powers. Battery swelled so bad that the phone was double in size and got so hot we had to shut it off. customer service is a waste of time and nobody speaks english. do...
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Product
Cricket Wireless Mobile Phone Service
#1093579
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Cricket Wireless
In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan.This week both phones ended up with issues making it impossible to use. I called the Assurion Company on the Walmart receipt. I was informed...
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1.6
Product
Cricket Wireless Mobile Phone Service
I didn't like
  • Lack of willing ness to satisfy current customer
#1090175
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Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except when I got home. I went on-line to double check prices, I had just bought 5 lines. I was charged...
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1.2
Product
Cricket Wireless Mobile Phone Service
I liked
  • Original sales clerk was nice
I didn't like
  • Bad customer service from store manager
  • Fraud
  • No refund or compensation
#1087610
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So, I have been cricket user for over 2 years and where I live it is in the sticks but reception (when the tower is working) is decent to good.HOWEVER, the AT&&T tower here in Crisfield MD has been on the fritz for the past year/ I have lost service for a total of...
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2.5
Product
Cricket Wireless Mobile Phone Service
I liked
  • Phone
  • Phone i bought
I didn't like
  • Everythig else
  • Customer service is the worst i have ever experienced
#1077953
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I've only had Cricket's service for about 4 months and I've had to deal with their customer service 3 times already over issues.They have no clue what they are talking about, they are rude, and all foreign. Plus, the other claims about Cricket's poor coverage,...
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1.1
Product
Cricket Wireless Mobile Phone Service
I liked
  • Value
  • Affordable prices
I didn't like
  • Pri
  • Customer service
  • Poor coverage
#1077618
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