Cricket Wireless IS NOT WORTH YOUR MONEY!

IF YOU HAVE TO CALL CUSTOMER SERVICE, GOOD LUCK! CRICKET REPS ARE NOT KNOWLEDGEABLE IN THEIR FIELD AND EACH WILL GIVE YOU A DIFFERENT SOLUTION TO THE SAME PROBLEM AND NONE OF THEM WORK! YOU GET THE RUN AROUND AND YOU EVEN GET LIED TO. CRICKET WIRELESS IS NOT ABOUT SERVING THE BEST INTERESTS OF THEIR CUSTOMERS! SAVE YOUR MONEY, TIME, AND AGGRAVATION!

Related: Cricket Wireless Mobile Phone Service Review from Miami, Florida

So I began service with Cricket on May 2 of this year, hoping to receive a better signal in my apartment since ATT&T is Cricket's main carrier for phone service. The result in changing over to Cricket is about 1% of the time I can make or receive a call in my apartment. Bad news. After dropping $150 and 6 weeks of trying to resolve this issue with Cricket reps and techs, one rep seemed to know what she was doing and I finally had some hope this no service issue would be resolved. If you have no or poor reception, Cricket can send out a signal booster to place in your house or apt, I was told, but first, the rep told me she has to open a case for Cricket's tech department to investigate the no reception issue before Cricket could do anything else to resolve my case. Ok,fine, just help me obtain a phone signal for my apartment.

15 minutes later, I get a text, I guess from one of Cricket's techs investigating my case. This is the text message I received: "This is Cricket Wirelesss; I just want to let you know, your coverage area is moderate meaning service will be affected. Also, Cricket Wireless does not guarantee service inside of buildings. We apologize for the inconvenience."

Case closed?????

The bottom line is I've spent money, I've spent time going to the local Cricket store to attempt to resolve, I've spent a hour son hold and on the phone (outside my apartment) with reps on the phone, only to receive what appears to be some spotty "blow off" message from an unidentified Cricket employee that basically states "too bad for me?"

Does anyone or everyone know that Cricket Wireless does not guarantee cell phone service inside of buildings when signing up with Cricket Wireless as a carrier? Hmm?

Is Cricket Wireless willing to sell phones and service to customers living in "moderate" areas whose service surely will be compromised, only to have the customer's investment, phone service, and time, resulting in a resolve from a rep or teck that basically states, "too bad for you?"

I'm sorry. I expected more support from Cricket Wireless than this runaround BS. I'm tired of talking to reps or dealing with techs who tell me to do this or that, to no avail. And I guess even though Cricket could send me a phone signal booster for me to use in my apartment to boost or have some degree of service, in a simple attempt to resolve, for whatever reason or reasons, I will not even receive one??

What am I to think after that generic blow off message from the Cricket Tech or rep? They're done with my case and "tough ***" for me?

Lesson learned.

It's time for find a reliable carrier. Cricket obviously IS not one!