Product: Cricket Wireless Customer Care Clear all filters (0 of 95 reviews match)
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Went to the cricket store in carson city to get new service and a phone. The snowflake kid was rude and condesending and looks as though to be all of 19 years old. He told me it would take to long to port my number from straight talk and that he needed all my info from...
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Cricket Wireless Customer Care
#1281895
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Cricket Wireless - Trouble literally from 1st day

They are, quite leterally, LIARS. Either their customer service is woefully untrained or they have been taught to deceive customers. Told me my phone wouldvtrasfer, nope. Told me when I turned in phone for warranty, would get replacement next day, nope. Now waiting to complain for over 30 minutes.
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Cricket Wireless Customer Care
#1281175
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I walked into one of your stores here on lowes blvd and the level of help that i received from the two that were working there around 630pm on 6-14-2018 was absolutely unacceptable I with attitudes and not actually answering any of my questions. I am soon to deploy...
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Cricket Wireless Customer Care
#1280388
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I've been a very loyal customer to Cricket for about 3 years now and this agent at the Midvale location in Salt Lake City Utah was the biggest jerk he's so arrogant he's never nice he does not smile he treats you like he's better than you he's such a freaking *** he...
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1.2
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Cricket Wireless Customer Care
#1251185
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I went on to get a new phone. Hadnt been feeling well so wasn't paying attention to the amount. They put a cheaply made cover and clip on my total without any mention of it. After i left i thought about the total i looked at my total and saw that they had put a $20...
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1.0
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Cricket Wireless Customer Care
#1248058
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Cricket Wireless - Terrible service

Supposed to get a refund 2 weeks ago after going 3 weeks with no phone,still no refund!!!
1.9
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Cricket Wireless Customer Care
#1242422
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Spoke with Chelsea Bell who thought it was appropriate to start the professional email to follow my complaint "GM!". As well Shakib Hoque emailed me today, it is not a customer based company, I lost data, had to pay to have my first malfunctioning phone sent out, never...
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1.9
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Cricket Wireless Customer Care
#1234688
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i went in to pay my bill at cricket in yuba city well the guy working talked me into buying a new phone i told him specifically only if he could transfer my pictures to new phone as i traded my other one in.he said yes absolutely.this was so important as all my dogs...
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Cricket Wireless Customer Care
I didn't like
  • Not like
  • No i do not like cricket
#1198573
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Tried to switch to Cricket for a LG-X phone.After a week of waiting, went in to check on our order and they said they sold the only two they received to others. Called Cricket in Brandon Fl and asked Bill to hold one for us . We arrived when we said we would and he...
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1.0
Product
Cricket Wireless Customer Care
#1193659
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A friend referred us to the new Cricket Store in Heber Springs, Ar.Went by Sunday to check it out. Tiffany sold us on Cricket but did not have any of the LG X phones in stock. She said that they will come in Tuesday and will call us to come in and sign up. By Thursday...
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1.0
Heber Springs, Arkansas
Product
Cricket Wireless Customer Care
I didn't like
  • Customer service
#1190708
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