Product: Cricket Wireless Cell Phone Replacement Clear all filters (0 of 14 reviews match)
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first time I called them in January they told me to mail in my phone and it would send me another one due to health I cannot go without a phone so I called them again March and they said they would call me back no one called me back I called them back last month and...
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1.8
Product
Cricket Wireless Cell Phone Replacement
#1295839
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We purchased LG 3 stylist end of October my sister's screen started cracking since 12th January called insurance they told her to mail it in without stylus and without battery and due to health problems she cannot go without a phone as it got worse we called back they...
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1.8
Product
Cricket Wireless Cell Phone Replacement
#1291242
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I pay $7 dollars extra every month on insurance for my phone. Well i cracked screen on Easter. So i filed a claim. Sent in all necessary paperwork. Let them know that I can not use my phone and that i will be using a borrowed phone which i borrowed my bf extra phone...
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Cricket Wireless Cell Phone Replacement
#1244830
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I ordered a new phone for one of my existing lines online.I got a confirmation email saying my order was complete with all of the correct information. I was supposed to receive the phone via overnight delivery. When it didn't show up I contacted customer support. I...
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1.7
Product
Cricket Wireless Cell Phone Replacement
#1120822
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switched to Cricket wireless in December 2016 when I switched went with the Samsung Amp prime, the 1st phone worked for a while then began giving me problems, after contacting customer care and being placed on hold for more than 20 minutes not once but twice I finally...
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Cricket Wireless Cell Phone Replacement
#1100766
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My daughter lost her phone, so today I went to Cricket to buy her a new phone it was the exact same phone for 49.99 when he added up to total it was 80 something dollars and some change when I asked him why he said it was a $25 reconnection fee but after I check my...
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Anonymous
Cruz

They do not sell devices alone. Any device purchased after initial activation will be considered an upgrade ($25.00). Upgrades Can, however, be done at anytime

Product
Cricket Wireless Cell Phone Replacement
#1085294
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The customer service is absolutely appaulling.I purchased the LGX Power in February 2017 and I simply stop working in May 2017, it was on working fine then shortly thereafter it just powered off and never came back on. I contacted the warranty dept and was told to ship...
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3.0
Product
Cricket Wireless Cell Phone Replacement
I liked
  • I like that the phone service works underground in the subways
I didn't like
  • Warranty dept said my phone had physical damage
#1047322
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My family has fighting with Cricket for two days now.My brother's phone screen cracked as he is in the Hospital with Brain Cancer. One of his only requests was to have his phone replaced. Glioblastoma is a tumor removed and an aggressive brain cancer. Now, my family is...
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Product
Cricket Wireless Cell Phone Replacement
#1032956
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My phone stopped working 2 days ago and their stores were closed so I ported my # to another phone so I could receive my calls during the Christmas holidays.Now they are telling me because I did that they will not warranty my 2 month old phone even though they told me...
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2.1
Product
Cricket Wireless Cell Phone Replacement
I liked
  • Price
I didn't like
  • Customer service
#980086
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I had been with Cricket for several years and had to buy replacement phones at least twice a year, not realizing they sell nothing but refurbished phones.But I was paying extra each month for them to make backups since they also disable the USB port so you can't make...
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1.0
Product
Cricket Wireless Cell Phone Replacement
#955192
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