Manufacturer: Cricket Wireless Category: Replacement Clear all filters (5 of 5 reviews match)
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My phone stopped working 2 days ago and their stores were closed so I ported my # to another phone so I could receive my calls during the Christmas holidays.Now they are telling me because I did that they will not warranty my 2 month old phone even though they told me it had a 0ne year warranty when I purchased the phone. Below is one of the many conversations I had with them. They suggest I call the manufacturer and get it fixed myself and then...
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2.1
I liked
  • Price
#980086
Incompetrnce, Prejudiced or ...? Several months ago I swithced to Cricket after borrowing my neighbor's Cricket phone to call my previous cell company's customer disservice dept.The clarity was amazing. She told me how happy she was with Cricket, and the price of her service was half of what I was paying. As soon as I had the ability, I immediately went to the nearest Cricket outlet in Norwood, Ohio. I told the salesperson what I features I...
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I had a phone with them I was paying the outrageous phone bill and At&t pissed me off and Cricket Wireless was next door. I went to Cricket looked at there smartphone loved the prices, plans, insurance that they truly honored at that time and everything was unlimited and they accepted the Lifeline Program I had the 50.00 plan that was the unlimited biggest plan at that time I had the insurance 5.00. My bill was 37.50 a month they took 13.50 for...
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I bought a new Alcatel phone with new service from a Cricket store on Hampden Ave. in Englewood, CO. Phone wouldn't work, went back and they tried to fix it and sent me out. It still wouldn't work. It was past the "7" day period for an in-store replacement so I had to mail it in with a $200 deposit just until they could prove that I didn't drop it in water? Got my new phone in the mail yesterday...it's a completely different phone, no charger,...
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1.0
I didn't like
  • Never take responsibility for dismal products
#905967
Last week I had to send my Android ZTE phone in for warranty replacement. It would get abnormally not and wouldn't charge. It really sucks that you don't do it on the spot. Verizon does. AT&T does. Today my car broke down and I was in a dangerous situation because I couldn't call for help. Plus I was stranded in 100 degrees and getting sick. PLUS... I'm unemployed and can't receive calls about work. Last week I had to send my Android ...
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1.0
I didn't like
  • Warranty policy sucks
#887027