Manufacturer: Cricket Wireless Category: Replacement Clear all filters (10 of 10 reviews match)
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switched to Cricket wireless in December 2016 when I switched went with the Samsung Amp prime, the 1st phone worked for a while then began giving me problems, after contacting customer care and being placed on hold for more than 20 minutes not once but twice I finally...
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Product
Cricket Wireless Cell Phone Replacement
#1100766
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My daughter lost her phone, so today I went to Cricket to buy her a new phone it was the exact same phone for 49.99 when he added up to total it was 80 something dollars and some change when I asked him why he said it was a $25 reconnection fee but after I check my...
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Anonymous
Cruz

They do not sell devices alone. Any device purchased after initial activation will be considered an upgrade ($25.00). Upgrades Can, however, be done at anytime

Product
Cricket Wireless Cell Phone Replacement
#1085294
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The customer service is absolutely appaulling.I purchased the LGX Power in February 2017 and I simply stop working in May 2017, it was on working fine then shortly thereafter it just powered off and never came back on. I contacted the warranty dept and was told to ship...
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3.0
Product
Cricket Wireless Cell Phone Replacement
I liked
  • I like that the phone service works underground in the subways
I didn't like
  • Warranty dept said my phone had physical damage
#1047322
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My family has fighting with Cricket for two days now.My brother's phone screen cracked as he is in the Hospital with Brain Cancer. One of his only requests was to have his phone replaced. Glioblastoma is a tumor removed and an aggressive brain cancer. Now, my family is...
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Cricket Wireless Cell Phone Replacement
#1032956
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My phone stopped working 2 days ago and their stores were closed so I ported my # to another phone so I could receive my calls during the Christmas holidays.Now they are telling me because I did that they will not warranty my 2 month old phone even though they told me...
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2.1
Product
Cricket Wireless Cell Phone Replacement
I liked
  • Price
I didn't like
  • Customer service
#980086
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I had been with Cricket for several years and had to buy replacement phones at least twice a year, not realizing they sell nothing but refurbished phones.But I was paying extra each month for them to make backups since they also disable the USB port so you can't make...
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1.0
Product
Cricket Wireless Cell Phone Replacement
#955192
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Incompetrnce, Prejudiced or ...? Several months ago I swithced to Cricket after borrowing my neighbor's Cricket phone to call my previous cell company's customer disservice dept.The clarity was amazing. She told me how happy she was with Cricket, and the price of her...
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Cricket Wireless Cell Phone Replacement
#948168
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I had a phone with them I was paying the outrageous phone bill and At&t pissed me off and Cricket Wireless was next door. I went to Cricket looked at there smartphone loved the prices, plans, insurance that they truly honored at that time and everything was unlimited...
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Cricket Wireless Cell Phone Replacement
#947031
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I bought a new Alcatel phone with new service from a Cricket store on Hampden Ave. in Englewood, CO. Phone wouldn't work, went back and they tried to fix it and sent me out. It still wouldn't work. It was past the "7" day period for an in-store replacement so I had to...
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1.0
Product
Cricket Wireless Cell Phone Replacement
I didn't like
  • Never take responsibility for dismal products
#905967
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Last week I had to send my Android ZTE phone in for warranty replacement. It would get abnormally not and wouldn't charge. It really sucks that you don't do it on the spot. Verizon does. AT&T does. Today my car broke down and I was in a dangerous situation...
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1.0
Product
Cricket Wireless Cell Phone Replacement
I didn't like
  • Warranty policy sucks
#887027
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