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Junior ReviewerIn 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making it impossible to use.
I called the Assurion Company on the Walmart receipt. I was informed they had no LG2 Escape nor any LG phones to replace it. I told them them I would take the LG Harmony listed on the cricket website for $49 ig you didn't bring you number and $$99 if you had the number and service. Where is the logic in that??
I have the sim card and plan since I have been with them for a few years so why should I pay $50 extra. Let alone it should cost me nothing under the Walmart cares Protection Plan. I am getting screwed royally.
I have made at least 7 calls and get the same response. I don't have the extra money that I am being FORCED to pay.I feel it is a bait and switch on both Walmart and Cricket.
Reason of review: Ripped off Bait and switch.
Monetary Loss: $100.
Preferred solution: Price reduction.
Cricket Wireless Cons: Lack of willing ness to satisfy current customer.
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