(8 of 809 reviews match)
bought a phone on their website 10days ago and never got the shipment. Called the customer service plenty of times and they asked me to call ups. UPS said that they never got the package from cricket so nothing they can ship out. Called back custom service again and...Read more
on June 3 on friday service was out for over 12 hours. I actually went into a cricket store i felt i was lied to when they told me the problem will be resolved in a few hours or less. it end up being the whole night leading into the wee hours of the morning. I am...Read more
Cricket Wireless Account Review
Horrible Horrible Service Had my account supended twice, and my account was up to date. When I tried to make cricket aware of the situation, customer service hangs up in my face.
I recently purchased a cell phone from a franchised Criclet wireless store in North Versailles, PA the receipt says BORN EPIC INC I had a very serious problem/complaint with the employee I went online and found a fine # for this born epic Inc and the number doesn't...Read more
I had to go to another company because the static was so bad during a call after cricket took upon themselves to update my phone. 7 days in to the service i had to change carriers. Would not reimburse what Ive paid or prorate. Call back to get the phone unlocked. Three...Read more
Rude Customer Service.... False Advertisement....Switched carriers(worst mistake) thinking service was going to be a bit more reliable, but it didn't turn out that way. I paid for the PRO plan $60 for two lines. I asked the sales rep @ the store to double tripe check...Read more
I had progressive lease through Cricket Wireless and this company has taken 3 unauthorized payments out of my account in which i had to dispute at the bank each time. The bank cannot block the payment and everytime i call them they just tell me .... "yeah not sure why...Read more
Bought cricket phone @ best buy needed to "top up" w/ $55 card. Bought card @ best buy(back in February),called #, prompt says "are you calling about #___-____ I press to confirm & follow instructions and suddenly I am disconnected. Call back try to redo process only...Read more
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