State: California City: Los Angeles Clear all filters (8 of 849 reviews match)
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bought a phone on their website 10days ago and never got the shipment. Called the customer service plenty of times and they asked me to call ups. UPS said that they never got the package from cricket so nothing they can ship out. Called back custom service again and...
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#903152
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on June 3 on friday service was out for over 12 hours. I actually went into a cricket store i felt i was lied to when they told me the problem will be resolved in a few hours or less. it end up being the whole night leading into the wee hours of the morning. I am...
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#860169
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Cricket Wireless Account Review

Horrible Horrible Service Had my account supended twice, and my account was up to date. When I tried to make cricket aware of the situation, customer service hangs up in my face.
1.2
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#841879
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I recently purchased a cell phone from a franchised Criclet wireless store in North Versailles, PA the receipt says BORN EPIC INC I had a very serious problem/complaint with the employee I went online and found a fine # for this born epic Inc and the number doesn't...
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#807273
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I had to go to another company because the static was so bad during a call after cricket took upon themselves to update my phone. 7 days in to the service i had to change carriers. Would not reimburse what Ive paid or prorate. Call back to get the phone unlocked. Three...
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Mike_mn
Mike_mn

Just reset your phone back to factory! Not sure how to stop the automatic updates from Cricket.I have 3 of these phones, and do not have the issue your referring too. I wou...

#765500
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Rude Customer Service.... False Advertisement....Switched carriers(worst mistake) thinking service was going to be a bit more reliable, but it didn't turn out that way. I paid for the PRO plan $60 for two lines. I asked the sales rep @ the store to double tripe check...
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Anonymous
Anonymous

Not surprised. Not even a little. Not after I have had experience dealing with Cricket. Worst cell company I have ever dealt with.

1.0
I didn't like
  • Return policy
  • Custiomer service
  • Lousy customer service
#677712
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I had progressive lease through Cricket Wireless and this company has taken 3 unauthorized payments out of my account in which i had to dispute at the bank each time. The bank cannot block the payment and everytime i call them they just tell me .... "yeah not sure why...
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Anonymous
Progressive Leasing

Thank you for bringing your concern to our attention. If you have indeed posted this concern regarding “Progressive Financial” you may wish to contact them at 800-566-3053. ...

#601428
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Bought cricket phone @ best buy needed to "top up" w/ $55 card. Bought card @ best buy(back in February),called #, prompt says "are you calling about #___-____ I press to confirm & follow instructions and suddenly I am disconnected. Call back try to redo process only...
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#305721
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Contact Cricket Wireless

Mailing Address:
365 N Saddle Creek Rd
Omaha, Nebraska 68131
United States
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