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Cricket wireless are crooks, I have been on the phone with customer service for about 2 weeks trying to resolve this issue, and all I get is people with broken english or hung up on when I ask for the corporate number or address to complain. It all started when I...
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Anonymous
Aaron

I totally agree, cricket wireless is a crooked as wireless provider. Today, they cheated me out of 65.00. If only I had not thrown my receipt away.

#186506
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I have no problem with the quality of the service...but I do have a HUGE problem with account management and the God awful automated system. It is INTENTIONALLY designed to not let you acces a living breathing person and will hangup on you if you try or plain ignore...
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#186139
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I was told by two of the Cricket representatives that I's able to get a refund in 10 days for an advanced payment after closing my account. So I did closed it before the next month service started. A month later, the manager told me they don't refund credit regardless...
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Anonymous
Tina

The same thing happened to me, but I contacted their coperate office in san diego ca. and go my refund for 30.68 right there by the rep I spoke with in internal complaints. It...

Anonymous
***ed girl

Ryan, thank you for the respond and advice. However, I\'ve talked to 3 CS representatives and an in-charged manager already.They said there was nothing they could do about it ...

#185842
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At the end of march 2010 i noticed my download speed was VERY VERY slow(to download norton internet security the norton rep said it takes about 15 min, it took me 6 HOURS)My computer is a sony and is only 4 months old.I got the cricket UNLIMITED broadband service.I was...
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Anonymous
ex-employee

i use to work for cricket before i went back to school and I\'m sorry to inform you that what they said was incorrect. the reason your speed was slowed down is because you did...

Anonymous
Ruben

I learned my lesson I will never use cricket ever again, they told me i had to stop usind my unlimited internet do to the fact I went over my usage, so i called them ask them ...

#177429
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The salesperson entered my address wrong, and their system crashed twice when I tried to to correct it online. The phone number given to check on the system crash was wrong, and only for opening new accounts. After calling the 2nd #, I was left on hold for 6 minutes...
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Anonymous
Jarrod

Crickett is terrible. You will NOT save money. They will harass and bully you. You cannot beat them up like they deserve because you don\'t know where they live. NEVER GET A C...

#173153
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I feel violated, Cricket has left no oriface untouched. Need a monthly statement? Cost you additional 12.50. Like to pay with card thats a 3.00 charge.You say you did not request the insurance policy on your Modem ? For a meir 15.00 it can be cancelled. By the way, If...
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Anonymous
Mestep

So false. Insurance is optional and can be canceled at anytime without fee. If your modem is covered under warranty why would you want to claim it under insurance? Warranty is...

#170832
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Just got a Cricket phone Saturday. It's Tuesday. My old # has still not been rolled over to my new phone.... And it took an act of congress, and several days to get my internet broadband set up (complicated!). I am in school, online, so this was frustrating for me....
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Anonymous
Roy Nix

:( I keep getting calls from a 865-973**** #and noone is there! so so many calls in a day makes me Angry!Disturbing my Children and my Wife. 1-865-973-7278,,973-1911,,973-977...

Anonymous
Anonymous

I definitly can relate...my # was supposed to be ported..never did according to them. Wonder why it says this cricket customer has been disconnected when you call my #..now my...

#167515
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Customer service problems too numerous to mention drove me to call in November 2009 to cancel my account. Assured it would be taken care of by "Jake." Phone was turned off, but the bills kept coming! I called my cc company to initiate a dispute. They haven't...
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Anonymous
Cancel Cricket Account

First call the 1-800-Cricket. When asked what you want to do. Push button for add or change account (this will get you to a live person) then ask the person to VERIFY YOUR ACC...

Anonymous
Shar

I hope you got your refund. I was promised numerous times and finally had to close my checking account! They kept promising and passing me around and just kept charging me!

Rockaway Park, New York
#167365
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Cricket Wireless has started sending advertising messages from various companies and from Cricket to my phone. They used to just send texts and you could text "stop" to no longer receive them. They now send them as some sort of browser message. There is no way to...
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Anonymous
Anonymous

Pls STP sending adversments to my pH thank you

Anonymous
dennis

you cant reply to them. Its no text advertisiment, its banner that pops up on your screen and blocks your wallpaper. Very annoying

#163694
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i have been tryiny to resolve an issue i have with cricket communications. i bought a samsung messager in march 2009 and the phone was defective. i have their signal insurance plan,but since there was no physical damage to the phone they will not pay the claim.i was...
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Anonymous
Mad@Cricket

Cricket Communications does not answer ANY emails which they receive from customerservice@cricketcommunications.com. I have submitted more than a dozen myself just during the...

#161796
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