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We live here in Arizona an cricket store has no phone in stock none Around me we drove 45 miles to a different store ,same we get 5 phone a week.the Cricket agent told me call customer service and I asked for American operator and told me they don't have any in United...
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#1293721
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I found out that when you don't pay your bill cricket blocks all usage of your phone. My phone will no longer connect to anything. I can't use any of my apps, NONE of them will work unless you go into a cricket store. I can't even connect to the internet in my house. I...
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#1292971
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Don't get a Cricket phone before reading my story first. In their first reply on Crickets Facebook page. I thought that I had a chance to get a different phone. My bad for thinking that. Even Crickets Facebook page gave me the run around. Crickets customer service is...
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1.9
I liked
  • I liked the sound on the idol 4
#1291979
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Cricket Wireless - Misled me into believing that I would have service at my add

I was assured that I would have service at my home, but did not. Tried two separate devices but neither one had a signal. Cricket refused to refund my money, even after multiple calls to customer service. They sold me a product and assured me that it would work. Now they are refusing to honor their word.
1.0
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Advertised vs Delivered
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Product or Service Quality
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Value for money
#1291631
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We purchased LG 3 stylist end of October my sister's screen started cracking since 12th January called insurance they told her to mail it in without stylus and without battery and due to health problems she cannot go without a phone as it got worse we called back they...
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1.8
#1291242
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Cricket Wireless - THE WORST COMPANY ON THE PLANET NEXT TO REPUBLIC WIRELESS

Ignorant foreign based customer service, lousy, slow data speeds, shitty overpriced phones and accessories with a no refund policy. *** CRICKET WIRELESS UP ATT's ***
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1289633
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called( Fidel) in customer service he changed the agreement in his own, from 5lines for 100,to 4 lines for 110, called the supervisor(GLEN) which look like they hiring kids , does not know how to talk, acted like child does not understand ,she just want to cut the 5...
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#1286223
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Went to the cricket store in carson city to get new service and a phone. The snowflake kid was rude and condesending and looks as though to be all of 19 years old. He told me it would take to long to port my number from straight talk and that he needed all my info from...
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#1281895
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Cricket Wireless - Trouble literally from 1st day

They are, quite leterally, LIARS. Either their customer service is woefully untrained or they have been taught to deceive customers. Told me my phone wouldvtrasfer, nope. Told me when I turned in phone for warranty, would get replacement next day, nope. Now waiting to complain for over 30 minutes.
#1281175
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I walked into one of your stores here on lowes blvd and the level of help that i received from the two that were working there around 630pm on 6-14-2018 was absolutely unacceptable I with attitudes and not actually answering any of my questions. I am soon to deploy...
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#1280388
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