filters
state:
Show
city:
Show
category:
Show
product:
Show
The customer service at Cricket Wireless is horrible. The representatives are not knowledgeable. They are rude and condescending. They keep you on the line for a long time while nothing gets resolved. Their network (which is AT&T) is just as bad. The data is really...
Read more
1.0
#1089533
Reply to reviews
Took several days and a die hard attitude but I finally got the info that even one of you need to finally get your issue heard and hopefully resolved like I did. Feel free to pass this on to as many people you know that are having difficulty resolving their problem...
Read more
1.0
#1089368
Reply to reviews
I don't think it's right how you guys cap your cellular data speeds at 8 MBPS. You are the same as AT&T so your speeds should be the same as them. You cost just as much money as them too. It's ridiculous. I will be switching over to Metro PCS where I can get a lot...
Read more
1.0
I liked
  • No committments
I didn't like
  • Call quality
  • Slow data
  • Customer service
#1089153
Reply to reviews

Cricket Wireless - Terrible ..

Cricket Wireless
#1088356
Cannot set up my new account .Need to talk to a live person my ph#: (985)172-8671
Comment
Show

Cricket Wireless - The worst cell phone place ever

Cricket Wireless
#1084985
1.0
Ive been with cricket for. 5 yrs they cant help me out so im leaving you guys never looking back. You are the worst cell phone provider out there.
Comment
Show

Cricket Wireless - I want to cancel one of my lines and add another one

Cricket Wireless
#1084286
I cant made the change because they dont give me the oction
Comment
Show

Cricket Wireless - Rude service

Cricket Wireless
#1080148
I was paying my bill and another customer was waiting and the store manager logan by-passed me and interupted my transaction to help this other customer.
Comment
Show
Your service here in the 45255 zip code is atrocious. Call quality is not clear, I get missed calls, voicemails that dont come through, texts take a long time to go through. I thought your network was supposed to be fast and reliable now that AT&T owns you? Well it is...
Read more
1.0
#1089041
Reply to reviews
Does this company hire any non-foreigners? I'd love to be able to talk to someone who speaks decent English. Not only that, your wireless service is horrible. It might use AT&T's network , but coverage is not good, especially here in the Cincinnati, Ohio area. I get a...
Read more
1.0
I liked
  • No contracts
I didn't like
  • Poor lte coverage
  • Dropped calls
  • Customer service
#1088850
Reply to reviews
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Cricket Wireless - Activation fraud
Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except when I got home. I went on-line to double check prices, I had just bought 5 lines. I was charged...
Read more
1.2
I liked
  • Original sales clerk was nice
I didn't like
  • Was not made aware of no activation fee online
  • No refund or compensation
  • Bad customer service from store manager
#1087610
Reply to reviews
My daughter lost her phone, so today I went to Cricket to buy her a new phone it was the exact same phone for 49.99 when he added up to total it was 80 something dollars and some change when I asked him why he said it was a $25 reconnection fee but after I check my...
Read more
#1085294
Reply to reviews
This place sold my 15-year-old daughter phone service they were very rude and in California minors are not allowed to enter into a contract even if it's month-to-month . The main cricket Home office representative was a ***. Very sad that they take advantage of...
Read more
1.0
#1084019
Reply to reviews
I have been with the Cricket cell phone service for years in the northwest and have been really happy with its cell phone reception. Its customer service is absolutely reprehensible though. I have been trying to get them to understand for three months now that I want...
Read more
2.6
I liked
  • Phone i bought
  • Coverage
I didn't like
  • Customer service had no solution
  • Lies taking no responsibility for the inconveniences the cause
#1082630
Reply to reviews
The phone locked when I'm scrolling, when delete recent calls later in the day or next day all deleted calls from a week or more shows up in recent calls, and the same happens when I clear all later the screen that I have Cleared show up. I talked to such today was...
Read more
1.6
Product
#1082216
Reply to reviews