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switched to Cricket wireless in December 2016 when I switched went with the Samsung Amp prime, the 1st phone worked for a while then began giving me problems, after contacting customer care and being placed on hold for more than 20 minutes not once but twice I finally...
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#1100766
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I went into the store in Galveston, Texas at 2724 61st , I went there to add an extra line to my account for my husband he picked out a phone and the manager said that he did not have that phone so he went into the back of the store and bought up another phone so i...
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I didn't like
  • Bad customer service from store manager
#1098421
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I recently signed up for a family plan with Cricket wireless after using their Device Eligibility Check tool to determine which of our devices could be moved to the Cricket (AT&T) network. One the five devices checked, four were determined to by eligible to move to the...
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1.0
I didn't like
  • No refund or compensation
#1096343
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Cricket Wireless - Awesome

Cricket Wireless
#1098799
4.6
Details
I have no issue wirh cricket wireless but i would like to put in a promo code
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Cricket Wireless - WORST CELL PHONE SERVICE ON EARTH

Cricket Wireless
#1098085
1.0
Details
I RECENTLY SWITCHED TO CRICKET WIRELESS (4 DAYS AGO) AFTER SEEING UNLIMITED PLAN FOR GOOD PRICE AND IT WAS THE WORST DECISION I EVER MADE. I RATHER GO GET A PAY AS YOU GO PHONE! WORST SERVICE EVER THE INTERNET CONNECTION IS HORRIBLE AND EVERY APP YOU TRY TO OPEN FORCE CLOSES AFTER A FEW MINUTES. DEFINITELY SWITCHING BACK TO MY ORIGINAL PROVIDER! DO NOT GET CRICKET EVER
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Cricket Wireless - Got money took an for me

Cricket Wireless
#1096505
2.8
Details
I have had my line for a long while then i started my brother onto my account and they said my service is up but my brother just paid his a week ago amd they are wanting me to pay both bills again.
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Cricket Wireless - Unlock code they wont provide

Cricket Wireless
#1095426
1.0
Details
My phone got locked. Couldnt call ctickett at the time. I want to use the phone again but they wont give me the code.
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I am tired of paying for unlimited data on Cricket's network. You shouldn't be throttling it at 8 MBPS. That is really slow for supposedly having LTE data coverage. AT&T's Prepaid and MetroPCS doesn't throttle their speeds, so why does Cricket? I can get MetroPCS for...
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1.0
I didn't like
  • Reliability
  • Slow data
  • Dropped calls
#1094696
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I switched 4 lines to cricket wireless and within 2 months started havin issues with one of the LG x powers. Battery swelled so bad that the phone was double in size and got so hot we had to shut it off. customer service is a waste of time and nobody speaks english. do...
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#1093579
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I agree with a few of the other reviewers about the data speeds. I think it is ridiculous how data speeds with Cricket are maxed out at 8 MBPS. It makes streaming and gaming quite difficult. None of the other prepaid carriers have that rule. You don't even have wifi...
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1.2
I liked
  • No contracts
I didn't like
  • Dropped calls
  • Call quality
  • Slow data
#1093112
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Cricket Wireless
In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making it impossible to use. I called the Assurion Company on the Walmart receipt. I was informed...
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1.6
I didn't like
  • Lack of willing ness to satisfy current customer
#1090175
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The customer service at Cricket Wireless is horrible. The representatives are not knowledgeable. They are rude and condescending. They keep you on the line for a long time while nothing gets resolved. Their network (which is AT&T) is just as bad. The data is really...
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1.0
#1089533
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Took several days and a die hard attitude but I finally got the info that even one of you need to finally get your issue heard and hopefully resolved like I did. Feel free to pass this on to as many people you know that are having difficulty resolving their problem...
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1.0
#1089368
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I don't think it's right how you guys cap your cellular data speeds at 8 MBPS. You are the same as AT&T so your speeds should be the same as them. You cost just as much money as them too. It's ridiculous. I will be switching over to Metro PCS where I can get a lot...
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1.0
I liked
  • No committments
I didn't like
  • Call quality
  • Poor indoor coverage
  • Customer service
#1089153
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