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1.3

The insurance is terrible. They insurance is $7 a month and says it covers physical damage, but my phone got damaged and I had to pay a $75 nonrefundable deductible.

I have been paying the insurance for over a year so I have already paid $96 in insurance. Also no one told me when I bought the insurance that I get a one year free warranty so i've been paying for the insurance for no reason. Now I'm one month outside of my one year warranty and still have the $7 a month insurance. So now that I have paid the $75 deductible I have spent $171 on a phone only worth $99.

Needless to say i'm pissed!!!! I would give it 0 stars but that's not an option.

Reason of review: Phone insurance.

Monetary Loss: $171.

Preferred solution: Full refund.

Cricket Wireless Cons: Customer service had no solution.

Location: Cleveland, Ohio

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Same thing just happened to me I am so angry I have wasted a whole year paying the insurance. My deductible is 75.00 and I bought my phone for 120 not worth it to me.

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